FAQ
Q: Is iqueenla hair 100% human hair, no mix fiber?
A: Yes. iqueenla only sell real human hair
Q: Can I color iqueenla hair? bleach? iron? Straighten?
A: Yes, you can treat it as your own hair
Q: How's tangling and shedding?
A: iqueenla hair has no tangle or shedding problem, can last over 2 years with proper care
Q: Have iqueenla hair been previousely dyed? Is there silicon on it? Any chemical?
A: No. iqueenla only sell pure unprocessed hair
Q: Is iqueenla hair Single donor, cuticles aligned?
A: Yes. iqueenla only select healthy young donor who has thick and clean hair. No plit ends. No floor hair. No eggs.
Q: Can iqueenla hair take heat and can it revert back to natural state?
A: Yes, no worries
Q: Is iqueenla hair Double wefted for bundles?
A: Yes, and iqueenla hair is full from top to ends
Q: Can iqueenla hair be bleached to #613 and remain soft/silky?
A: Yes we can do that in iqueenla hair factory. However bleaching is highly depends on skills and color products. Usually we recommend just order iqueenla #613 hair instead.
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Q: What kinds of payment method do iqueenla take besides Paypal?
A: iqueenla accept Western Union, Money Gram, Bank wire, Ria, Remitly, Worldremit, Business to business bank wire as well.
Q: When will you ship my order?
A: Usually iqueenla can ship within 24 hours after you've finished payment. No later than 48 hours. (Weekends/Holidays might take longer)
Q: How Long is Delivery?
A: Usually Fedex/DHL takes 3-6 business days to get to you
Q: Where can I find the tracking number?
A: iqueenla will send tracking number to your Email and Paypal as soon as we've shipped
Q: How do I track my package?
A: You can track your package by click here
Q: What's your refund policy?
A: We accpet 7 days return&refund. Hair need to be exact the same as we sent you.
For more details, you can click here
Q: Why Did My Payment Fail?
A: Maybe incorrect cvv security code,exceeding cc limits or exceeding cc limits. Paypal doesn't accept Cash card.
Q: If I cancel my order, how Long will I receive refund?
A: If you paid via Paypal balance, you will receive in minutes. If you paid via Cards, it takes 3-5 business days, depending on your bank.
If you paid via E-check, please contact your bank to cancel the payment.
A: Yes. iqueenla only sell real human hair
Q: Can I color iqueenla hair? bleach? iron? Straighten?
A: Yes, you can treat it as your own hair
Q: How's tangling and shedding?
A: iqueenla hair has no tangle or shedding problem, can last over 2 years with proper care
Q: Have iqueenla hair been previousely dyed? Is there silicon on it? Any chemical?
A: No. iqueenla only sell pure unprocessed hair
Q: Is iqueenla hair Single donor, cuticles aligned?
A: Yes. iqueenla only select healthy young donor who has thick and clean hair. No plit ends. No floor hair. No eggs.
Q: Can iqueenla hair take heat and can it revert back to natural state?
A: Yes, no worries
Q: Is iqueenla hair Double wefted for bundles?
A: Yes, and iqueenla hair is full from top to ends
Q: Can iqueenla hair be bleached to #613 and remain soft/silky?
A: Yes we can do that in iqueenla hair factory. However bleaching is highly depends on skills and color products. Usually we recommend just order iqueenla #613 hair instead.
-----------------------------------------
Q: What kinds of payment method do iqueenla take besides Paypal?
A: iqueenla accept Western Union, Money Gram, Bank wire, Ria, Remitly, Worldremit, Business to business bank wire as well.
Q: When will you ship my order?
A: Usually iqueenla can ship within 24 hours after you've finished payment. No later than 48 hours. (Weekends/Holidays might take longer)
Q: How Long is Delivery?
A: Usually Fedex/DHL takes 3-6 business days to get to you
Q: Where can I find the tracking number?
A: iqueenla will send tracking number to your Email and Paypal as soon as we've shipped
Q: How do I track my package?
A: You can track your package by click here
Q: What's your refund policy?
A: We accpet 7 days return&refund. Hair need to be exact the same as we sent you.
For more details, you can click here
Q: Why Did My Payment Fail?
A: Maybe incorrect cvv security code,exceeding cc limits or exceeding cc limits. Paypal doesn't accept Cash card.
Q: If I cancel my order, how Long will I receive refund?
A: If you paid via Paypal balance, you will receive in minutes. If you paid via Cards, it takes 3-5 business days, depending on your bank.
If you paid via E-check, please contact your bank to cancel the payment.